Privacy Policy

Data controller

Ouidah Haven, Ouidah, Benin. IFU: 0202113568928. RCCM: RB/ABC/25 A 134387. Contact: WhatsApp +229 96 22 09 72.

Data we collect

Contact details provided when booking or writing to us (name, email, phone); browsing data (cookies — see Cookie Policy); Ouidah Haven does not store card data — payment is processed directly by our payment gateway.

Purpose

Managing bookings and contact requests, complying with tax obligations, and sending communications only if authorized by the user.

Retention

For as long as the relationship with the user lasts and for the legal accounting/tax retention periods applicable in Benin.

Your rights

Under Law No. 2017-20 of April 20, 2018, establishing the Digital Code of the Republic of Benin (Book V — Personal Data Protection) and before the Autorité de Protection des Données Personnelles (APDP) of Benin, you may request access, rectification, or objection to the processing of your data by writing to our WhatsApp contact.

Third parties

We share data only with our payment processing provider and with the hosting/email providers necessary to operate the site.

Supervisory authority

Autorité de Protection des Données Personnelles (APDP), Benin.